• No Returns or Exchanges

    Due to the nature of our boutique, we do not allow returns or exchanges. Please review your order carefully before purchasing.

  • Defective Items

    If you receive a defective item, please contact us within 24 hours of delivery with photos and a description of the issue. We will address it promptly.

  • Shipping Carrier Errors

    We are not responsible for errors caused by USPS or other shipping carriers. For lost or delayed items, please contact USPS directly for resolution.

  • Order Accuracy

    Double-check your shipping address and order details before submitting. We are not responsible for incorrect information provided at checkout.

  • Final Sale on Discounted Items

    All sale and discounted items are final sale and cannot be returned or exchanged.

  • Processing Time

    Orders are typically processed and shipped within 3–5 business days. During high-volume periods, this may extend slightly.

  • Custom and Handmade Items

    Handmade items may have slight variations, which add to their unique charm and are not considered defects.

  • Cancellation Policy

    Orders cannot be canceled once they have been processed. Please contact us as soon as possible if you need to make changes.

  • Lost Packages

    If your package is marked as delivered but not received, please contact USPS for resolution. We are not liable for stolen packages.

  • Customer Support

    For any questions or concerns, reach out to us via email at twosisterswhodesignallday@gmail.com. We strive to respond within 1–2 business days.

  • Care Instructions

    Follow the care instructions provided with each item to ensure the longevity of your purchase. We are not responsible for damage due to improper care.

  • General

    These policies are designed to ensure clarity and protect both our boutique and our valued customers. Thank you for understanding and supporting our small business!